The rear camera covers of some Pixel 7 smartphones have cracked in recent weeks. This is reported by users, among other things, in Google's own help forum.There is currently no certainty about the reasons for the damage.
According to those affected, the damage occurred through no fault of their own. Some report not dropping their smartphone and keeping it in a case.
One user's camera glass was cracked after he pulled his Pixel 7 out of his shirt pocket.
Accordingly, those affected suspect a material defect that should be covered by the warranty and repaired by Google free of charge.
So far, according to the information, Google is refusing a free repair under the warranty.
Google wants money for repairs
Instead, the company points to third-party debt and demands repair fees. Those affected report costs of over 200 euros that Google is supposed to charge for the repair.Should the cases pile up, Google could possibly admit a design flaw.
The cracked camera glasses look like a bullet hit the camera in the middle. Some users also report a crack initially in the middle of the glass.
Due to the damage, the camera can no longer be used without restrictions, and the technical components are exposed to environmental influences.
The Pixel 7 and Pixel 7 Pro performed very well in many tests - including at teckspot.com. A few days ago, the well-known Youtuber Marquess Brownlee (MKBHD) was awarded the Pixel 7 smartphone of the year.